What is the return policy?

When shopping for furniture, knowing the return policy can save you time, money, and frustration. Sheikhs Furniture offers a clear and customer-friendly return policy designed to make your buying experience worry-free. This post explains the key points of Sheikhs Furniture’s return policy and how it works in practice.

Sheikhs Furniture living room sofa set, eye-level view of a modern sofa in a bright room

How long do you have to return an item?

Rosewood Chair

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Sheikhs Furniture allows customers to return most items within 30 days of purchase. This period starts from the date you receive your furniture. It gives you enough time to inspect the product and decide if it fits your home and style.

If you find that the furniture does not meet your expectations, you can initiate a return within this timeframe. Keep in mind that the item should be in its original condition and packaging to qualify for a full refund or exchange.

What items are eligible for return?

Most furniture pieces from Sheikhs Furniture are eligible for return, including sofas, dining tables, chairs, and bedroom sets. However, custom-made or special order items may have different rules. These items often cannot be returned unless they arrive damaged or defective.

Handmade Chair

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Before purchasing custom furniture, it’s best to confirm the return eligibility with Sheikhs Furniture customer service. This helps avoid surprises later and ensures you understand your options.

How to start a return with Sheikhs Furniture

Starting a return is simple. First, contact Sheikhs Furniture’s customer support team either by phone or email. Provide your order number and details about the item you want to return. The team will guide you through the process and explain any specific requirements.

You may need to arrange for the furniture to be picked up or return it to a store location. In some cases, Sheikhs Furniture covers the return shipping costs, especially if the item is defective or damaged.

What about refunds and exchanges?

Handmade Chair

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Once Sheikhs Furniture receives the returned item and confirms it meets the return conditions, they process your refund. Refunds usually take 7 to 10 business days to appear on your original payment method.

If you prefer, you can also exchange the item for a different product. Exchanges follow the same return window and condition rules. This flexibility helps you find the perfect piece without extra hassle.

Tips to make your return smooth

• Keep all original packaging and receipts until you are sure about keeping the furniture.

• Inspect your furniture carefully as soon as it arrives to spot any damage.

• Contact Sheikhs Furniture promptly if you want to return or exchange an item.

• Ask about any restocking fees or shipping charges before finalizing your return.

  
  

Understanding Sheikhs Furniture’s return policy helps you shop confidently. You can enjoy their quality furniture knowing you have options if something doesn’t work out. Always check the specific terms for your purchase and reach out to their support team for help.